IT Services For Small And Medium Sized Businesses in Chicago:

Set it and Forget it - with Solid Customer Service

I am able to “set it and forget it”. If anything goes wrong, or we need to try something new – one call (or email) does it all. Awesome tech, shout out to Joe. I have complete faith in Prime’s ability to present different technologies, pros and cons, to allow us to make the best informed decision for our company for today & into the future. At the end of the day, you need someone you can trust and who will provide quick, solid customer service – that is the Prime advantage.

The Only Thing They Could Do Better Is Move In Here!

The single biggest benefit to working with Prime is their commitment to providing excellent customer service. We have a constant need for emergency situations and Prime is always there for us when we need them. Their expertise and professionalism is a key attribute that makes working alongside them a pleasure and gives ease of mind. The thing that Prime does better than other firms that we have worked with in the past would be their commitment to being at our locations when they say they are and dropping non-emergency jobs to help us with our emergency situations. If someone were on the fence when choosing whether to work with Prime as their IT firm they should feel at ease with the direction that Prime is going with offering solutions that will fit anyone's Corporate or Hospitality environment.

They work alongside us aligned with our needs!

The biggest benefit is the expertise brought by Prime in not only locating a telecom service provider, but continuously working alongside us for our phone and call center needs. Prime is an added layer of value on top of the vendor for both support and service. Having worked with Prime for a number of years, I feel their team is conscientious of business needs and aligns those with systems and tools available in the market. Other firms tend to have a single focus or goal. The level of expertise, dedication and support from Prime have been solid and proven for decades and that level of service is not easy to find.